Insurance. It’s sketchy.
Recently I had a friend that had their jeep stolen. They were a student inbetween jobs and only had liability on the jeep – it’s old maybe 1996. It made me look at my insurance just a little bit closer. Imagine how pissed I was when I found out that my broker has failed to keep up/informed/honest about my policy. I discovered that I have an appraised car, that I drive daily, and the insurance dropped my perils.
I contacted my broker and was advised to talk to his son, who was all like “well it’s an old car, you’d be lucky to get $1000”.. on an APPRAISED car that is fantastic condition. My rate never went down when they changed me from appraised value & all perils to just liability – so what the hell am I paying for?! Mistakenly, I have the money come out of my account monthly, so I never really read the find print on my policy, however, I have impeccable files and just looked at it all. There was no letter or warning this was being done. So.. a few questions I had included:
1. Why was all perils dropped? Answer from broker & broker’s son: My FAILURE to provide new appraisal. Which ended in a search of my files, which was NEVER requested. Apparently I’m supposed to be a mind reader.
2. Why did my insurance costs not drop if all perils were taken off? Answer from broker & broker’s son: The company did it automatically when I failed to provide a new appraisal. (once again, I supposed to be a mind reader?!) and insurance rates in general have gone up.
3. Who the heck authorised this? Answer from broker & broker’s son: It’s can be automatic depending on insurance company.
4. Why was I not informed/advised? Answer from broker & broker’s son: Broker “thought” he talked to me about it. NICE. Not only am I supposed to be a mind reader, I’m having conversations that never took place.
5. Why was my broker not proactive – and kind of reactive, more to my being pissed off, not so much to the issue I’m having. Answer from broker & broker’s son: Not their fault I failed to provide appraisal. I asked that all perils be put back in place until I can get this sorted and they hesitated saying the liability would be enough for what I needed. My car might be from the 80’s, but it’s resale value is HUGE.
So, I sought advice from an independant broker. She advised me to get all perils put back on immediately (which I’ve requested to secretary, and voicemail of my broker who now disappeared from the face of the earth).
So.. a few things happened. The broker FINALLY called me back. This is how the conversation went.. I’m not even exaggerating and I cut out the boring parts.
I swear insurance brokers talk to girls like they are stupid — especially when it comes to cars. Make sure your company didn’t take all perils off your insurance without your knowledge or permission for “your failure” to provide an updated appraisal that was never requested.
Me: I want all perils back on my car. An appraisal will be done in the future.
broker: but you will only be covered for $1000 and there is a $500 deductible and it’ll cost you $100 for a year.
Me: I want all perils on my car.
broker: but there is no value in it.
Me: It’s what I want.
broker: but you’d have to pay for it.
. (20 mintues of arguing)
Me: I want proper insurance on my car. If a tree fell on me tomorrow, I want there to be a value on my car.
broker: there is a difference between what you think is proper and what has value.
Me: there is an old appraisal. The car shows value. It will be re-appraised. I want no perils on my car NOW.
broker: but there is no value in it until the appraisal is done.
Me: PUT IT ON MY CAR.
Talking with men about “cars” is a very interesting thing. I am well versed in cars. My Daddy is a mechanic, I’ve spent a lot of time in and around garages. I pinned a speedometer in a Cadillac CTS-V. I can drive backwards, I can parallel park. I don’t need a man to tell my what I want or don’t want or what I can or cannot do. Just because I’m a girl, it doesn’t mean I’m an idiot. I often find when I pound FACTS down someone’s throat, they’re often like “You’re getting hysterical, calm down”.. my response “No, you’re being an asshole, listen up!”
Insurance is *&^%ED. It’s the damned if you do have it, damned if you don’t have it scenario. And one should not have to fight for something they have paid for, or paid into! I also think the broker should have some responsibility – they would be informed by the insurance company.. and inturn, they should be on the phone with me.
My thoughts of the day:
Just because I’m a girl, it doesn’t mean I’m dumb.
The broker’s son only has a job because he’s the broker’s son. He’d be better suited as a weasel.
Check your insurance policy. They’re not there to help you – they’re there to make money on the odds of you not being in an accident.